[英文书·448页] Service Design for Six Sigma-A Roadmap for Excellence
This book aims to1. Provide in-depth and clear coverage of philosophical, organizational, and technical aspects of service DFSS to readers.
2. Illustrate very clearly all the service DFSS deployment and execution processes - the DFSS road map.
3. Present the know-how of all the key methods used in service DFSS, discussing the theory and background of each method clearly. Examples are pro-
vided, with detailed step-by-step implementation processes for each method.
4. Assist in developing the readers’ practical skills in applying DFSS in service environments. 谢谢分享 {:1_180:} 感谢分享 感谢分享,英文的比较难啃 学习一下。 {:1_180:} 感谢分享 多谢分享 谢谢分享