楼主，请问有ISO原版吗
:Q:Q
:lol
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Nice job.
:)
:)
Very helpful, especially giving some detail about process determination. It is more than "Juigonge"
8.2.2 In determining its processes and their interactions, the organization should give consideration,
as appropriate, to:
a) the purpose of the process;
b) the objectives to be achieved and related performance indicators;
c) the outputs to be provided;
d) the needs and expectations of interested parties, and their changes;
e) changes in operations, markets and technologies;
f) the impacts of the processes;
g) the inputs, resources and information needed, and their availability;
h) the activities that need to be implemented and methods that can be used;
i) constraints for the process;
j) risks and opportunities.
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