精华版TQM资料大全
[*]1 introduction.pdf
[*]10 Statistical Comparison Tests.pdf
[*]11 Six Sigma Analysis.pdf
[*]12 Design of Experiments.pdf
[*]13 Tolerance Analysis.pdf
[*]14 Reliability Analysis.pdf
[*]15 Design for Quality.pdf
[*]15 Failure Mode and Effects Analysis.pdf
[*]16 Quality Function Deployment.pdf
[*]17 Managing Service Quality.pdf
[*]18 Future of TQM.pdf
[*]2 philosophy of TQM.pdf
[*]3 Voice of the Customer, Survey Techniques.pdf
[*]4 Basic Quality Tools.pdf
[*]4-1 New quality tools.pdf
[*]5 Statistical Process Control.pdf
[*]5-1 Attribute control chart.pdf
[*]6 Process Capability.pdf
[*]7 Measurement System Analysis.pdf
[*]8 Organizing for TQM.pdf
[*]9 ISO 9000 and MBNQA.pdf
[*]9-1 kaizen.pdf
[*]Appendix.doc
[*]OC Curve Calculation.doc
[*]oc curve.xls
[*]pr-cap.xls
[*]Process capacity and control.ppt
[*]quality costs.doc
[*]spc charts.xls
[*]spc examples.doc
[*]SPC(1).PPT
[*]TQM.PPT
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