Customer Complaint Management Procedure 客户抱怨管理程序
1.0 Purpose目的Recording and process for all customers’ complaints when customer provide complaints and feedbacks on products and services.
当客户对产品或服务发生抱怨及反馈时,进行处理、记录的程序。
2.0 Scope范围
This procedure is applicable to all customers’ complaints on products and services
本程序适用于所有客户对产品和服务所发生的抱怨和反馈。 谢谢楼主无私分享 谢谢分享 感谢楼主分享。 謝謝分享 感謝分享 谢谢分享 :) :) :)
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