项目质量持续改善指南(英文版) A quick guide to starting your quality
分享一份项目质量持续改善指南,全英文版,希望大家都学习提升!A quick guide to starting your quality improvement a quick guide to starting.pdf
[*]The Model For Improvement 1
[*]Meet With The Project Sponsor 1
[*]The Project Team 2
[*]Schedule Kick-off Meeting - Prep 3
[*]Launch Kick-off Meeting 3
[*]Logistics for Project Lead 4
[*]Develop Project Charter 4
[*]Generate Change Idea 5
[*]Measurement & Tracking 7
[*]PDSA 10
[*]Spread and Sustainability 12
[*]Appendix 1: Charter Sample 14
[*]Appendix 2: Driver Diagrams 15
[*]Appendix 3: Process Mapping 16
[*]Appendix 4: The 5 Whys 19
[*]Appendix 5: Sample Measures Worksheet 21
[*]Appendix 6: Run Charts Rules 22
[*]Appendix 7: PDSA Information 25
[*]Appendix 8: PDSA Tracker Information 28
[*]Appendix 9: Sustaining Improvement 31
[*]Appendix 10: Spreading Specific Changes 3
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