分享一份项目质量持续改善指南,全英文版,希望大家都学习提升!
A quick guide to starting your quality improvement a quick guide to starting.pdf
A quick guide to starting your quality improvement a quick guide to starting
- The Model For Improvement 1
- Meet With The Project Sponsor 1
- The Project Team 2
- Schedule Kick-off Meeting - Prep 3
- Launch Kick-off Meeting 3
- Logistics for Project Lead 4
- Develop Project Charter 4
- Generate Change Idea 5
- Measurement & Tracking 7
- PDSA 10
- Spread and Sustainability 12
- Appendix 1: Charter Sample 14
- Appendix 2: Driver Diagrams 15
- Appendix 3: Process Mapping 16
- Appendix 4: The 5 Whys 19
- Appendix 5: Sample Measures Worksheet 21
- Appendix 6: Run Charts Rules 22
- Appendix 7: PDSA Information 25
- Appendix 8: PDSA Tracker Information 28
- Appendix 9: Sustaining Improvement 31
- Appendix 10: Spreading Specific Changes 3
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