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SUMMARY OF IATF16949 SECTIONS WITH CUSTOMER-SPECIFIC CONTENT
1 Scope………………………………………………………………………………………………………………….…4
1.1 Scope – General Motors*…………………………………………………………………………...4
2 References………………………………………………………………………………………………….………..4
3 Terms and definitions…………………………………………………………………………………………..5
3.1 Terms and definitions for the automotive industry*…………………………..………5
4 Context of the organization…………………………………………………………………………………8
5 Leadership……………………………………………………………………………………….…………………..8
6 Planning…………………………………………………………………………………………….………………..9
7 Support……………………………………………………………………………………………………………...10
7.5.3.2.1 Record retention*………………………………………………………………………..…12
8 Operation……………………………………………………………………………………………….………….12
8.2.1.1 Customer communication – supplemental*………………………………….……13
8.2.3.1.2 Customer designation special characteristics*…………………………….….13
8.3.4.4 Product approval process*……………………………………………………………...…15
8.3.6.1 Design and development changes – supplemental*……………………….….15
8.4.2.3 Supplier quality management system development*……………………...…16
8.4.2.4.1 Second-party audits*………………………………………………………………….…..16
8.4.2.5 Supplier development*…………………………………………………………………...…16
8.5.1.1 Control Plan*……………………………………………………………………………….…….17
8.5.1.2 Standardized work – operator instructions and visual standards*….…17
8.5.1.6 Management of production tooling and manufacturing, test, inspection
tooling and equipment* ……………………………………………………………………………….17
8.5.6.1 Control of changes – supplemental*…………………………………………………18
8.5.6.1.1 Temporary change of process controls*…………………………………………18
8.6.2 Layout inspection and functional testing*……………………………………………18
9 Performance evaluation
9.1.2.1 Customer satisfaction – supplemental*…………………………………………..20
9.2.2.3 Manufacturing process audit*………………………………………………………...22
9.2.2.4 Product audit*…………………………………………………………………………………23
10 Improvement
10.2.3 Problem solving*………………………………………………………………………………24
10.2.4 Error-proofing*…………………………………………………………………………………24
* Denotes customer-specific content
1.1 Scope General
IATF16949:2016, First Edition, Oct 1, 2016, “Automotive Quality Management System Standard,”
ISO9001:2015, Fifth Edition, 09/15/15, “Quality Management Systems – Requirements”, and this document
defines General Motorsfundamental quality system requirementsfor organizations where
automotive customer-specified parts, for production and/orservice are manufactured. Third party
certification to IATF16949 shall meet the following conditions:
- The certification scope must include both IATF16949 and the accompanying IATF16949 GMCustomer Specific Requirements,
- The certification must be conducted in compliance with the IATF recognized automotive certification scheme by a certification body currently contracted and recognized by an IATF Oversight office.
All IATF16949:2016 requirementsincluding the requirements of this document shall be addressed in the organization’s qualitymanagementsystem.
The English language version of IATF16949:2016 or related reference documents shall be the official version for purposes of third party registration.
Sanctioned translations shall:
- Be for reference only
- Reference the English language as the official version
- Not contain ISO 9001:2015 text verbatim
- Include an appropriate copyright statement
Organizations shall refer to the Quality Statement of Requirements (SOR), GM1927-03, for requirements for organizations supplying parts and materials to General Motors
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