2020年新版KPI导则 IRQB Guideline 1: KEY PERFORMANCE INDICATORS

谢大侠2020

新版KPI导则，对KPI的设定和管理提供指导，很详细，不限有轨交体系，企业的绩效管理都可以参照

Guideline 1: KEY PERFORMANCE INDICATORS (KPI) 2020 / rev. 01
Table of Contents
1 Introduction  .... 0
2 Normative references ......... 1
3 General concept of Key Performance Indicator (KPI)................. 2
4 Setting-up a KPI system . .  2
4.1 Reflect the organisational objectives  . ...... 4
4.2 Apply SMART principles .... 4
4.3 Fulfil the characteristic of well-defined KPIs ................ 4
5 Implementing KPIs ...... 5
6 Use of the Core IRIS-KPIs . ................. 7
Bibliography  ....... 8
ANNEX 1: IRIS Mandatory KPIs (ref. to clause 9.1.1.1) ........ 9

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谢谢分享！

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