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本帖最后由 臭要饭的 于 2025-1-5 16:19 编辑
Box 9.1 Pitfalls to avoid with processes
小贴士 9.1 过程要避免的陷阱
Some surprising, yet widely held, beliefs are that:
令人惊讶却又广为流传的观念是：
● “processes” are a new concept
“过程”是一个新概念
● “processes” have replaced “procedures”
“过程”取代了程序
● you can’t manage both departments and processes in one organization
你不能在一个组织中同时管理两个部门和过程
● to “transform something” means something other than to “change its form” or to “convert it” into something else
“转化”的意思不是“改变其形式”或 “转换”为其他东西。
● all inputs to a process must be input at the start of a process
过程的所有输入都必须在过程的开始时输入
● all outputs from a process must be output at the end of a process
过程的所有输出必须在过程结束时输出
● any one activity cannot be part of more than one process
任何一项活动都不能成为一个以上过程的一部分
● if a definition is in an ISO standard then it must be “right”.
如果一个定义出现在ISO标准中，那么它一定是“正确的”
There is also a lack of appreciation of the difference between the concepts of something being “put in” from outside a process, and “taken in” from within the process – and, in the same way, something being “put out” by a process and “coming out” from the process.
此外，人们还缺乏对以下概念之间区别的认识：从过程外部“放入”的东西和从过程内部“带入”的东西 − 同样，从过程中 “带出”的东西和从过程中“取出”的东西。
(弗雷泽, 2015)
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发表于 2025-1-5 13:15:34
发表于 2025-1-5 14:53:18
发表于 2025-1-5 15:22:43